Tim Pawlenty's got a secret weapon for reforming the federal government: It's called "Six Sigma."
The former Minnesota governor and 2012 GOP hopeful is a true believer in an arcane — and controversial — business management strategy that's popular with Fortune 500 companies, but not many politicians.
Even its supporters take pains to note that it's not a "secret society" or meaningless slogan.
Just hours after launching his presidential exploratory committee, Pawlenty was on a conference call with supporters ticking off the ways he'd reform the federal government — "Six Sigma principles," he said.
"I couldn't be more excited about it," Pawlenty told listeners.
Wednesday, March 30, 2011
Our chapter on bureaucracy discusses management techniques in government. At Politico, Kendra Marr writes:
Scott Adams, creator of Dilbert, is much less excited. He has skewered Six Sigma in a number of strips: